In the United States, air conditioners run at an annual cost of $29 billion to homeowners. However, this cost can increase significantly when there are issues with the air conditioner.
Hiring a reliable AC repair company can help you save money on your air conditioning costs and can also help you improve your indoor air quality. Do you want to learn more about hiring an AC repair service and what you should consider?
Keep reading this AC repair guide for the top tips you should follow when choosing a company for your air conditioner repair or HVAC installation.
When looking for an AC repair service, one of the first things you must consider is a company’s experience in the industry.
An experienced company will provide you with higher quality services because they have a reputation to uphold in the industry. If they have been in business for several years, it is clearly because they are doing something right!
A more experienced company will also typically have more hands-on experience in the HVAC industry. This will make it easier for them to troubleshoot problems with your air conditioner and will allow them to repair the problem more efficiently.
In general, you can trust a company that has worked in your community for years more than you can trust a newly opened company.
Next, you need to check the credentials of an HVAC company before you hire them for your AC repair.
One important credential to consider is the company’s local licenses. In most states, HVAC contractors are required to be licensed to provide services. This license will prove that they have the right training and qualifications to provide repair services.
Similarly, you must find a company that is fully insured. Because so many things can go wrong when working on an HVAC system, insurance will protect both you and your AC repair company if there is some type of accident or property damage.
At a minimum, your contractor should have workers’ compensation insurance and general liability insurance.
Consider Repair Costs
AC repair costs can quickly get expensive. While it is often a necessary maintenance cost, it is still important that you learn more about an AC repair company’s rates for their services. Most reputable companies will provide pricing estimates to give you a good idea of what you can expect to pay.
While this makes it easy to shop around for a better price, you should be cautious about choosing a company based on price alone. By trying to save a bit of money on your repair, you may be paying for lower-quality services that will not solve the problem completely.
It is important that you consider both the value of the services being provided as well as the cost of services before you select a company for AC repair or air conditioning installation.
Find a Company With a Great Reputation
When you are looking for an AC repair company, you need to learn more about the company’s reputation as well. A company that has a great reputation with its clients is willing to put in the work necessary to provide high-quality services and excellent customer care.
One way you can research an AC technician’s reputation is by looking at their online reviews. These reviews from past clients can provide you with unbiased information about the services they received.
If you notice any serious complaints or other red flags while reading through these reviews, it may be best to select a different company to work with.
You can also learn more about a company’s reputation by asking them for references. Often, companies will provide you with a list of their current customers that are willing to share their experiences. You can reach out to these customers to ask them questions about the services they received.
Ask for Recommendations
One of the easiest ways you can find a reliable company to work with for air conditioner repair is by asking for recommendations. While it can be helpful to look at online customer reviews, asking your own friends, family members, or acquaintances for recommendations is even better.
This way, you can ask them specific questions about their experiences working with a certain company.
They can also help you learn more about the AC repair process so you can feel prepared for your upcoming service! If you get a word-of-mouth recommendation for an AC repair company, you can feel confident that you will be satisfied with their services.
Ask About Warranties
Warranties are another characteristic of a high-quality AC repair company. Companies that are willing to put a guarantee on their services are confident in the quality of work that they provide.
If something were to go wrong with your newly repaired air conditioner, a guarantee or a warranty would take the responsibility off of you as a homeowner. Instead of having to pay to get the issue repaired again, your AC repair company would return and repair the problem until it is fixed.
This will save you money and will provide you with peace of mind that your air conditioner is in good hands.
Get a Written Contract
Something else to prioritize when selecting an air conditioner repair company is finding a company that offers a written contract. This provides an extra level of professionalism and can help you feel peace of mind that you are in good hands.
While some companies may offer a low price with a verbal agreement, you cannot hold them to these terms if it is not in the written proposal. It is easy for unreliable companies to change the terms of the contract or even increase their prices if you do not get it in writing.
Getting a written contract will protect you legally if your contractor isn’t honest.
Learn About Services
Next, you should learn more about the services your HVAC company offers.
For example, your HVAC system requires regular maintenance and servicing to keep it running as smoothly as possible. You may want to find a company that offers maintenance services and tune-ups for your HVAC system. This way, you will have one company you can turn to for all of your HVAC needs.
You may also want to learn more about other services your HVAC company offers. For example, some companies offer plumber services as well as heating and air services. If you need help with a water heater repair or require the services of an emergency plumber, finding a company that offers both of these services can be beneficial.
Ask About Service Hours
As a homeowner, it can be difficult for you to find time to complete your home maintenance and repairs, especially if you have a full-time job. Many air conditioning repair companies only work during typical business hours, so you might have to take time off work to get your AC repaired.
However, some companies have appointments outside of these regular business hours or on the weekends. This makes it easier for you to schedule your repairs when it is convenient for you to be there.
You may also want to consider finding a company that offers emergency AC repair services. You never know when your air conditioner will fail. If your AC breaks down in the middle of a heat wave, you may need an emergency service to come as quickly as possible.
If you find a company that offers emergency services, it will be easier to get repairs even outside of normal work hours.
Prioritize Excellent Customer Service & Communication
Finally, you must find a company that offers excellent customer service and communication skills!
Whether you need help with a heater repair or an air conditioning service, you need to feel like your HVAC company cares about your needs and will do everything it can to take care of your HVAC problems.
Your AC repair service should have a professional attitude and should be courteous and friendly while they complete your services.
Looking for an AC Repair Company? Find an HVAC Service Near Me
When hiring an AC repair firm, finding the right company may require a lot of work and research. Following these AC repair tips will make it easier to find a reliable company that you can trust!
If you are looking for help with AC repair, Elmer’s Home Services can help. Our team specializes in HVAC and plumbing services and can help you with air conditioning installation, air conditioner repair, and more.
Contact us to learn more about our AC services or to find an “HVAC service near me.”