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Terms and Conditions

We are Elmer’s Home Services

Last Updated: December 2025 

Overview

These Terms & Conditions (“Terms”) apply to your use of Elmer’s Home Services’ website, services, and mobile messaging programs. By signing up for text messages or interacting with our site, you agree to these Terms.

Elmer’s Home Services (“Elmer’s,” “we,” “our,” or “us”) provides HVAC, plumbing, and electrical services throughout the area. Our mobile messaging program is designed to communicate important updates, service-related information, and exclusive offers to customers who choose to opt in.

2. Mobile Messaging Program

Types of Messages You May Receive

By opting in, you agree to receive SMS or MMS messages from Elmer’s Home Services, including:

  • Messages about your service request
  • Appointment confirmations
  • Scheduling updates
  • Service reminders
  • Customer support messages
  • Promotional messages and special offers (if opted in)

Message Frequency

Message frequency may vary depending on your interaction with us.
Message frequency may vary.
Message and data rates may apply.

3. Customer Support

For help or questions related to our messaging program:

You can also reach us via the contact information available on our website.

4. Opting Out

You can opt out of receiving text messages at any time.
To unsubscribe:
Text STOP to opt out of all future messages. Once you opt out, no further messages will be sent.

Your opt-out request will be honored immediately, but you may receive one final message confirming the cancellation of your enrollment.

5. Privacy

We respect your privacy and will never share your mobile number, opt-in information, or consent with third parties for their marketing purposes. For full details on how we protect your data, please review our Privacy Policy.

6. Eligibility

You must be at least 18 years old to use our mobile messaging program. By opting in, you confirm that you are the account holder or authorized user of the mobile number provided.

7. Changes to These Terms

We may modify these Terms at any time. Updated Terms will be posted on our website, and your continued use of our services or participation in our messaging program constitutes acceptance of those changes.

8. Contact Information

If you have any questions about these Terms, our services, or our messaging program, you can reach us at:
customerservice@ontimeelmers.com
Or through the contact form on our website.

San Antonio
9710 I-35 Frontage Rd 
San Antonio, TX 78233
(210) 369-4313
Houston
6620 Fairbanks North Houston Rd Houston, TX 77040
(713) 489-2591
DFW
340 W Northwest Hwy 
Grapevine, TX 76051
(214) 613-8225
HVAC
Jonathan Herbert 
TACLB124872

Electrical
TDLR # 40048
Plumbing 
REGULATED BY THE TEXAS STATE BOARD OF PLUMBING EXAMINERS
https://tsbpe.texas.gov
P.O. BOX 4200, AUSTIN, TX 78765-4200
512-458-2145 
P. Galvan RMP-45206
©2025 Elmer’s Home Services